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黄瓜视频 2024年学术讲座(第十八场)—Does Objective Service Quality Guarantee Subjective Service Quality? Exploring the Influences of Curb-To-Gate Facial Recognition on Flight On-Time Performance and Passenger Sentiment

时间:2024-06-16      作者:      点击:

讲座题目:Does Objective Service Quality Guarantee Subjective Service Quality? Exploring the Influences of Curb-To-Gate Facial Recognition on Flight On-Time Performance and Passenger Sentiment

讲 座 人:万翔  教授

                   Fisher College of Business, The Ohio State  University


讲座时间:202462014:30—16:00

讲座地点:中心校区匡亚明楼第一报告厅

主办单位:黄瓜视频


讲座人简介:

万翔,管理学博士,现任美国俄亥俄州立大学费舍尔商学院物流与营销系教授、博士生导师。同时,担任Decision Sciences JournalJournal of Business Logistics 副主编,Strategic Management Journal Production and Operations Management, Journal of Operations Management等十余个国际顶级学术期刊审稿人。万教授的科研领域包括产品和服务多样化管理、库存管理、供应链中的协调合作和科技创新。他的科研成果发表在Strategic Management Journal, Production and Operations Management, Journal of Operations Management, Decision Sciences, Journal of Supply Chain Management, Journal of Business Logistics, International Journal of Production Economics, Transportation Research 等国际知名学术期刊。万教授被华尔街日报报道为12位供应链大数据应用的专家之一。